Terms and Conditions
Effective Date: May 1, 2026
These Terms and Conditions govern your use of the SMARTME DIGITAL LTD website and any services, digital products, consultations, communications, or payments made through or in connection with our business. By accessing our website, requesting our services, or making a payment, you agree to be bound by these Terms and Conditions.
SMARTME DIGITAL LTD
Company Number: 15073834
Registered in the United Kingdom
Website:
https://smartmeinc.com
Email:
help@smartmeinc.com
1. About us
SMARTME DIGITAL LTD is a company registered in the United Kingdom under company number 15073834. We provide digital services to individuals, businesses, and organizations, which may include design services, marketing services, web-related services, content services, consulting, and other digital solutions unless otherwise agreed in writing.
2. Acceptance of these terms
By using our website, contacting us, placing an order, requesting a quotation, engaging our services, or making a payment, you confirm that you have read, understood, and agreed to these Terms and Conditions.
If you are using our services on behalf of a company, organization, or other legal entity, you confirm that you have authority to bind that entity to these Terms and Conditions.
3. Services
We provide digital and business-related services as described on our website, in proposals, quotations, invoices, service agreements, emails, or other written communications.
All services are subject to availability, project acceptance, and our confirmation. We reserve the right to refuse any order or service request at our discretion.
The exact scope, timeline, deliverables, revisions, and pricing for a service may be set out separately in a proposal, quotation, invoice, package description, or written agreement. Where a separate written agreement exists, that agreement will apply together with these Terms and Conditions.
4. Client responsibilities
You agree to provide accurate, complete, and timely information, materials, approvals, access credentials, and feedback required for us to provide the services.
You are responsible for ensuring that any content, files, images, trademarks, instructions, or materials you provide to us do not infringe the rights of any third party and do not violate any applicable law or regulation.
Delays in providing required information or approvals may affect timelines, delivery dates, or project outcomes, and we will not be responsible for delays caused by you or your representatives.
5. Quotes, orders, and project approval
Any quote or proposal provided by us is for information purposes and may be subject to change unless expressly stated otherwise in writing.
A project or service may be considered accepted when you confirm acceptance in writing, approve a quotation or invoice, submit an order, pay a deposit, or otherwise instruct us to begin work.
Once work has started, changes to the original scope may result in additional charges, revised timelines, or both.
6. Payments
We accept payments from individuals, companies, and organizations for our services and related business transactions.
All fees, charges, and payment terms will be stated on the relevant quotation, invoice, order page, checkout page, service agreement, or written communication. Unless otherwise agreed in writing, payments must be made in full and on time.
We may require advance payment, partial payment, milestone payments, subscription payments, recurring payments, or full payment before starting or delivering a service.
If a payment is overdue, we reserve the right to suspend ongoing work, withhold delivery, revoke access to unfinished materials, pause support, or cancel the relevant service until payment is received.
You are responsible for providing accurate billing information and for any applicable taxes, bank charges, transfer fees, currency conversion fees, or third-party payment processing charges unless otherwise stated.
7. Online payments
Where payments are made online, they may be processed through third-party payment providers. By making a payment, you agree that your transaction may also be subject to the terms, conditions, and privacy policies of the relevant payment provider.
We do not guarantee that any specific payment method will always be available. We reserve the right to reject or cancel a transaction where fraud, unauthorized activity, pricing error, or legal compliance concerns are suspected.
8. Refunds and cancellations
Because many of our services are customized, digital, creative, strategic, or time-based, fees paid may be non-refundable once work has started, resources have been allocated, or deliverables have been produced, unless otherwise agreed in writing.
If you wish to cancel a service, you must notify us in writing as soon as possible. Where cancellation is accepted, you may still be charged for work already completed, time already spent, expenses already incurred, or commitments already made on your behalf.
Any refund, partial refund, service credit, or cancellation arrangement will be at our discretion unless required by law or expressly agreed in writing.
9. Revisions and approvals
Where a service includes revisions, the number and type of revisions may be limited by the relevant service package, proposal, or written agreement.
Once you approve a draft, design, document, strategy, or deliverable, further changes may be treated as additional work and may incur additional fees.
10. Delivery and timelines
Any delivery date or timeline provided by us is an estimate unless explicitly stated as binding in writing.
We will use reasonable efforts to meet agreed timelines, but we are not liable for delays caused by client inaction, third-party providers, technical failures, force majeure events, legal restrictions, or circumstances beyond our reasonable control.
11. Intellectual property
Unless otherwise agreed in writing, all intellectual property rights in our methods, concepts, systems, templates, processes, tools, drafts, proposals, working files, source materials, know-how, branding elements, and pre-existing materials remain our property or the property of our licensors.
Upon full payment of the applicable fees, you may receive the rights specifically stated for the final deliverables provided to you. Any transfer or license of intellectual property is limited to the scope expressly agreed in writing.
You may not copy, resell, redistribute, modify, publish, license, or exploit our work, website content, or materials beyond the rights granted to you without our prior written permission.
12. Client content and permissions
You retain ownership of content and materials you lawfully provide to us. By providing such materials, you grant us a non-exclusive right to use, reproduce, edit, store, and process them as necessary for the purpose of delivering the services.
You confirm that you have all necessary rights, licenses, permissions, and authority to provide such content to us and to allow us to use it for the agreed purpose.
13. Acceptable use of the website
You agree not to misuse our website, interfere with its operation, attempt unauthorized access, upload malicious code, scrape protected content, use the website for unlawful purposes, or engage in any conduct that may harm our business, systems, reputation, users, or service providers.
We reserve the right to restrict, suspend, or terminate access to our website or services where misuse, abuse, fraud, unlawful conduct, or security concerns arise.
14. Third-party tools and services
Our services or website may involve third-party platforms, plugins, software, hosting providers, payment gateways, analytics providers, communication tools, social media services, or embedded content.
We are not responsible for the performance, availability, security, pricing, policies, acts, or omissions of third-party services, and your use of those services may be subject to separate third-party terms.
15. No professional or legal guarantee
Unless expressly stated in writing, our website content and services are provided for general business and informational purposes and do not constitute legal, financial, tax, regulatory, or other regulated professional advice.
You remain responsible for reviewing final outputs and obtaining independent professional advice where required for your business, industry, or legal obligations.
16. Disclaimers
To the fullest extent permitted by law, our website and services are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful components.
We do not guarantee any specific business outcome, ranking, revenue increase, conversion result, approval result, platform acceptance, market response, or other performance result unless expressly agreed in writing.
17. Limitation of liability
To the fullest extent permitted by law, SMARTME DIGITAL LTD shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, contracts, goodwill, anticipated savings, data, or opportunities arising out of or in connection with your use of our website or services.
Our total aggregate liability arising out of or in connection with any claim, service, order, or transaction shall not exceed the amount actually paid by you to us for the specific service giving rise to the claim, unless a different limit is required by applicable law.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation would be unlawful.
18. Indemnity
You agree to indemnify, defend, and hold harmless SMARTME DIGITAL LTD, its officers, employees, contractors, and affiliates from and against claims, liabilities, damages, losses, costs, and expenses arising from your misuse of the website, your breach of these Terms and Conditions, your violation of law, or your infringement of any third-party right.
19. Suspension and termination
We may suspend or terminate access to our website or services immediately, with or without notice, if you breach these Terms and Conditions, fail to make payment, provide unlawful materials, engage in abusive conduct, create security or legal risk, or otherwise act in a way that may harm us or others.
Termination shall not affect any accrued rights, payment obligations, intellectual property protections, confidentiality obligations, or other provisions that are intended to survive termination.
20. Privacy and data protection
Your use of our website and services may involve the processing of personal data. Please refer to our Privacy Policy for information about how we collect, use, and protect personal data.
21. Force majeure
We will not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including internet failures, software failures, power outages, cyber incidents, labour disputes, governmental action, natural disasters, pandemics, transport delays, or other force majeure events.
22. Changes to these terms
We may update or modify these Terms and Conditions at any time by publishing the revised version on our website. The updated version will take effect from the stated effective date unless otherwise specified.
Your continued use of our website or services after any update means you accept the revised Terms and Conditions.
23. Governing law and jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, unless another mandatory law applies to your case.
The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms and Conditions, except where applicable consumer or mandatory law provides otherwise.
24. Contact us
SMARTME DIGITAL LTD
Company Number: 15073834
Registered in the United Kingdom
Website:
https://smartmeinc.com
Email:
help@smartmeinc.com